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"During our working relationship, Michael has assisted in the development and successful closure of several high profile investigations and inventory shrinkage incidents. His services were both professional and unbeatable. He is truly diligent and comprehensive in every aspect of his business. Michael is an intelligent professional whose track record speaks for himself"
— Jack Legorreta
Director of Loss Prevention, Pep Boys Inc.
"It has been a pleasure working with Michael over the years, he has always proven to be a trustworthy dilligent professional. In all aspects of investigating, his drive and dedication are unparalleled"
— Vito Colucci
Owner of Colucci Investigations

* Participants: 22 large retail companies with 19,151 stores and over $570 billion in retail sales (2008).

* Apprehensions: 904,226 shoplifters and dishonest employees were apprehended in 2008, up 7.26% from 2007.

* Recovery Dollars: Over $182 million was recovered from apprehended shoplifters and dishonest employees in 2008, up 21.64% from 2007.

* Shoplifter Apprehensions: 832,106 shoplifters were apprehended in 2008, up 7.65% from 2007.

* Shoplifter Recovery Dollars: Over $113 million was recovered from apprehended shoplifters in 2008, an amazing 30.24% increase from 2007.
An additional $37.2 million was recovered from shoplifters where no apprehension was made, up 9.08% from 2007.

* Employee Apprehensions: 72,120 dishonest employees were apprehended in 2008, up 3.01% from 2007.

* Employee Recovery Dollars: Over $69.8 million was recovered from employee apprehensions in 2008, up 9.9% from 2007.

* One in every 30 employees was apprehended for theft from their employer in 2008. (Based on over 2.1 million employees.)

* On a per case average, dishonest employees steal a little over 7 times the amount stolen by shoplifters ($969.14 vs $135.81).

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Survey(s) direct from: Hayes International, Theft Survery, Employee Theft, Shoplifting

* Participants: 22 large retail companies with 19,151 stores and over $570 billion in retail sales (2008).

* Apprehensions: 904,226 shoplifters and dishonest employees were apprehended in 2008, up 7.26% from 2007.

* Recovery Dollars: Over $182 million was recovered from apprehended shoplifters and dishonest employees in 2008, up 21.64% from 2007.

* Shoplifter Apprehensions: 832,106 shoplifters were apprehended in 2008, up 7.65% from 2007.

* Shoplifter Recovery Dollars: Over $113 million was recovered from apprehended shoplifters in 2008, an amazing 30.24% increase from 2007.
An additional $37.2 million was recovered from shoplifters where no apprehension was made, up 9.08% from 2007.

* Employee Apprehensions: 72,120 dishonest employees were apprehended in 2008, up 3.01% from 2007.

* Employee Recovery Dollars: Over $69.8 million was recovered from employee apprehensions in 2008, up 9.9% from 2007.

* One in every 30 employees was apprehended for theft from their employer in 2008. (Based on over 2.1 million employees.)

* On a per case average, dishonest employees steal a little over 7 times the amount stolen by shoplifters ($969.14 vs $135.81).

Survery Participants:
- 22 Large Retail Companies
- 19,151 Stores (representing an excellent cross-section of the United States)
- $571,906,927,011 in Annual Retail Sales (2008)

Total Retail Theft Apprehensions Differences
  2007 2008 #/$ Pct.
Apprehensions 842,997 904,226 61,229 7.26%
Recoveries $150,366,460 $182,904,246 $32,537,786 21.64%
Avg. Case Value $178.37 $202.28 $23.91 13.40%

Retail Theft Apprehensions Breakdown

Shoplifting Differences
  2007 2008 #/$ Pct.
Apprehensions 772,982 832,106 59,124 7.65%
Recoveries $86,769,861 $113,009,555 $26,239,694 30.24%
Avg. Case Value $112.25 $135.81 $23.56 20.99%
Hours Per Apprehension*
(*9 companies reporting)
70.96 60.37   (14.92%)
Recoveries
(No Apprehensions Made)
$34,171,515 $37,273,037 $3,101,522 9.08%
Dishonest Employees Differences
  2007 2008 #/$ Pct.
Apprehensions 70,015 72,120 2,105 3.01%
Recoveries $63,596,599 $69,894,691 $6,298,092 9.90%
Avg. Case Value $908.33 $969.14 $60.81 6.70%
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